Privacy policy
SECTION 1 – MANAGING YOUR PERSONAL INFORMATION
At HydroVive, every connection we make with you contributes to a smarter, healthier future. When you choose our wellness products, we collect the essential details you provide — such as your name, address, and email — to ensure your shopping journey is smooth, efficient, and tailored to you.
As you explore our website, we also gather your IP address. This helps us understand how you interact with our platform, allowing us to refine your browsing experience and better align our offerings with your wellness goals.
Email communication (with your consent): If you opt in, you’ll receive updates about HydroVive’s innovations, exclusive offers, and new product launches — always with your permission.
Text notifications (with your consent): Should you agree, we’ll keep you updated through text messages about promotions, health insights, and reminders, so you never miss out on what’s new.
SECTION 2 – YOUR CONSENT AND OUR PROMISE
How do we obtain your consent?
Your trust is at the heart of HydroVive. When you share your details to complete a purchase, that information is used strictly for fulfilling your order or providing support related to it. If we ever need your information for another purpose — such as marketing or updates — we’ll always ask for your clear approval first.
Changing your mind?
No problem. You can withdraw your consent at any time by emailing us at info@hydrovivebottle.com. Once we receive your request, we’ll promptly update your preferences — because your choices guide how we operate.
SECTION 3 – PROTECTING YOUR PRIVACY
Your personal information is valuable, and we treat it with the utmost care. We never sell or share your data without reason. It will only be disclosed if required by law or when necessary to uphold our Terms of Service and protect HydroVive’s integrity.
SECTION 4 – OUR PARTNERSHIP WITH SHOPIFY
Our online store is hosted on Shopify Inc., a trusted platform that provides a secure and reliable environment for your HydroVive experience. Shopify safeguards your information using leading data protection measures.
Payments
When you use a direct payment gateway, your credit card details are securely processed through Shopify. Your payment information is encrypted and retained only for the duration of the transaction — after that, it’s immediately deleted.
For full details, please review Shopify’s Terms of Service and Privacy Policy on their official website.
SECTION 5 – WORKING WITH THIRD-PARTY SERVICES
We occasionally collaborate with third-party providers who share our values of transparency and data responsibility. Some of these partners, such as payment processors, may require access to certain information to fulfill their services.
We encourage you to review their respective privacy policies to understand how your information is managed. Please note that if these providers operate in different countries, your data may be governed by their local laws.
When you navigate away from our website, HydroVive’s privacy standards no longer apply. We recommend reviewing the privacy practices of any external sites you visit.
To enhance our online experience, we also use Google Analytics to gain insights into visitor behavior — helping us make HydroVive better for you.
SECTION 6 – INFORMATION SECURITY
We implement advanced safeguards and encryption technologies to keep your information secure. While no digital system can guarantee absolute security, HydroVive follows industry-recognized standards and continuously improves its protective measures to minimize risk.
SECTION 7 – COOKIE POLICY
Our website uses cookies to enhance functionality and personalize your experience. Accepting cookies is completely optional — you can manage or disable them through your browser settings.
Cookies help us understand site performance and user preferences, enabling us to make your experience more enjoyable and efficient.
SECTION 8 – AGE REQUIREMENTS
By accessing our website, you confirm that you are of legal age in your jurisdiction or have received permission from a parent or guardian for any minors using our site under your supervision.
SECTION 9 – UPDATES TO THIS PRIVACY POLICY
At HydroVive, transparency is key. We may update this policy periodically to reflect new regulations, technology, or practices. Any major revisions will be communicated to you directly so you can stay informed.
We encourage you to review this page regularly to stay up to date with how we protect your information.
QUESTIONS OR FEEDBACK? LET’S CONNECT
We value your trust and your voice. If you have any questions, feedback, or concerns about how HydroVive handles your personal information, please contact our Privacy Compliance Officer at info@hydrovivebottle.com.
Together, we’re shaping a future where health, innovation, and privacy thrive side by side.