Terms of Service
Welcome to HydroVive™. Whenever you see the words “we,” “our,” or “us,” they refer to HydroVive™ as a company and brand.
Our website is your destination for wellness products, information, and digital tools — all offered on the condition that you accept the terms, policies, and notices listed here.
By browsing our site, creating an account, or purchasing any HydroVive™ product, you agree to be bound by these Terms of Service (referred to as “Terms”). These Terms also include any additional rules or policies referenced within them.
Please read this agreement carefully before continuing. If you do not agree with these Terms, please do not use our site or services. Simply visiting or using our site indicates your consent to these Terms.
As HydroVive™ evolves, we may add new features, services, or updates — and all of these will also follow the same Terms. The latest version of this agreement will always be available on this page. If you keep using our site after we post changes, that means you’ve accepted those updates.
Our e-commerce store is hosted by Shopify Inc., which provides the secure platform that enables us to serve you online.
SECTION 1 – USING OUR ONLINE STORE
By shopping with HydroVive™, you confirm that you’re of legal age in your location, or you have permission from a parent or guardian for any minors using this website.
You agree to use our services only for lawful purposes. Any illegal, abusive, or unauthorized use — including introducing harmful code or violating laws — will immediately end your access to our website and services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to decline service to anyone at our discretion.
Please note that while certain information (like credit card data) is always encrypted, other content you upload or submit might travel across various networks or systems to meet technical requirements.
All materials, tools, and services offered through HydroVive™ remain our property. You agree not to copy, sell, distribute, or exploit any part of our Service without written permission from us.
SECTION 3 – INFORMATION ACCURACY AND RELIABILITY
We make every effort to keep the content on our site accurate and current, but we can’t guarantee it will always be error-free. The material we provide is for general informational purposes only and shouldn’t be the only factor in your decision-making.
Occasionally, we may include older or reference-based information, which may not reflect the most recent updates. We reserve the right to modify or remove any content at any time, but we aren’t obligated to update it regularly.
SECTION 4 – CHANGES TO SERVICES OR PRICING
Our product prices, offers, and services may change from time to time without prior notice. HydroVive™ is not liable for any modifications, interruptions, or discontinuations of service.
SECTION 5 – PRODUCTS AND SERVICES (WHERE APPLICABLE)
Some of our items or services may only be available through our website. These exclusive products may have limited quantities and are covered by our Return Policy.
We make every effort to display product colors and images as accurately as possible, but we cannot guarantee that your screen or device shows them perfectly.
We may limit product sales or quantities on a case-by-case basis and can discontinue any product at any time. Prices and descriptions may change without notice.
We cannot promise that every product or service will meet your individual expectations.
SECTION 6 – BILLING AND ACCOUNT INFORMATION
We reserve the right to cancel or reject orders for any reason, including suspected fraud or incorrect billing details. If your order changes or is canceled, we’ll contact you using the information provided during checkout.
Please ensure your account and billing information are accurate and up to date so transactions can be processed smoothly.
Refer to our Return Policy for more details.
SECTION 7 – OPTIONAL TOOLS
From time to time, we may offer access to third-party tools to enhance your experience. These are provided “as is,” and HydroVive™ neither monitors nor controls their operation.
Using such tools is entirely optional and at your own discretion. Any new features or services added to our site will also follow these Terms.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to external websites or services. These third-party links are included for convenience but do not imply endorsement.
We’re not responsible for the content, privacy policies, or actions of any linked sites. Please review their terms before engaging with them.
SECTION 9 – COMMENTS, FEEDBACK, AND USER SUBMISSIONS
If you send us feedback, ideas, or creative suggestions — whether online, by email, or otherwise — you agree that HydroVive™ may use, edit, copy, or publish them without any restriction or compensation.
We’re not required to maintain comments in confidence or to respond to every submission. However, we do reserve the right to remove content we find inappropriate, offensive, or unlawful.
You agree that your submissions will not infringe on any third-party rights or contain harmful, misleading, or abusive material.
SECTION 10 – PERSONAL INFORMATION
Your personal information is managed according to our Privacy Policy, which you can find on our website.
SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
Sometimes, our site may contain typographical or informational errors related to product descriptions, pricing, promotions, or availability. We reserve the right to correct any mistakes or update information without prior notice, even after you’ve submitted an order.
SECTION 12 – PROHIBITED USES
You agree not to use our website or services to:
- Violate any laws or regulations
- Infringe upon intellectual property rights
- Harass, abuse, insult, or harm others
- Spread false or misleading information
- Upload viruses or malicious code
Violation of these rules may result in termination of your account or access to our services.
SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
All HydroVive™ products are for personal use and provided “as is.” We do not guarantee uninterrupted service or error-free operation.
You agree that your use of our website or products is at your own risk. HydroVive™ and its affiliates are not liable for any damages, losses, or claims resulting from your use of our services.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless HydroVive™, its partners, employees, and affiliates from any claims or damages resulting from your misuse of our services or breach of these Terms.
SECTION 15 – SHIPPING, DISPUTES & CHARGEBACKS
Shipping timelines may vary depending on the season and location, with delivery times of up to 30 days in some cases.
If you experience a payment issue, please contact us before initiating a chargeback through your bank. Filing a dispute prematurely may make you responsible for associated fees or damages.
SECTION 16 – TERMINATION
Either you or HydroVive™ may end this agreement at any time. Termination does not release you from obligations incurred before that date.
If you fail to comply with these Terms, we may immediately suspend or terminate your access to our services without notice.
SECTION 17 – ENTIRE AGREEMENT
These Terms of Service represent the complete agreement between you and HydroVive™. Any earlier agreements, understandings, or communications are replaced by this version.
Our decision not to enforce any part of these Terms does not waive our right to enforce them later.
SECTION 18 – GOVERNING LAW
These Terms are governed by the laws of the United Kingdom, without regard to conflict of law principles.
SECTION 19 – CHANGES TO THESE TERMS
We may update or revise these Terms at any time. Updates will be posted on this page, and it’s your responsibility to review them periodically.
Your continued use of our website or services means that you accept all revisions made to the Terms.
SECTION 20 – CONTACT INFORMATION
If you have questions or concerns about these Terms, please reach out to us via email at info@hydrovivebottle.com.
